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Internal audits are an important part of maintaining your ISO 9001 certification. Some companies dread the process, because they think it is redundant and that it will disrupt what they need to do to run their businesses. In reality, an ISO 9001 internal audit is an incredibly useful process that helps you understand what your […]
ISO 9001 is the most used quality management system (QMS) in the world, with certifications issued in 178 countries. It sets a recognized and standardized framework for organization management to ensure that customer and stakeholder satisfaction is maximized. The techniques and benchmarks that ISO 9001 requires ensures quality at every step with internal mechanisms for […]
ISO 9001 certification is a powerfully effective way to keep companies of all sizes focused on quality control through specific, efficient management practices. Countries across the globe rely on ISO 9001 to maintain quality, ensure stakeholder satisfaction, and improve internal procedures. Despite the popularity of ISO certification, myths about what it is and what the […]
Within all ISO standards, organizations are required to know the needs of their interested parties, but just who are these groups? The definition of interested parties, under ISO standards, is “a person or organization that can affect, be affected by or perceive itself to be affected by a decision or activity,” but the way this […]
It is not a surprise that high-quality products and services are associated with organizational success, but managing and maintaining quality consistently is not simple. A quality management system, or QMS, can play a key role in ensuring your business is always delivering your best quality work, so your satisfied customers spread the word and help […]
Small businesses are not exempt from the demands of customers. Regardless of the size of your company, customers expect high-quality service and products, and if your business can’t deliver these things, then another company will. One of the best ways to ensure you’re meeting the needs of your customers is to implement a quality management […]
If you’re thinking of adopting ISO 9001, or if you have already become ISO 9001 certified but think you may be falling short of the standards, an assessment can be a great way to understand more about where you stand. At Trident Quality Management Solutions, we offer a variety of ISO 9001 assessment options for […]
Implementing an ISO-certified quality management system typically takes about 16 weeks. However, it’s not uncommon for companies to find themselves in need of ISO certification in a shorter time frame, such as a contract that requires ISO certification that has to be executed before that 16-week window is up. To serve clients like these, Trident […]
Risk management and customer satisfaction might seem like two separate concerns, but they are more linked than you may think. It’s common for companies to worry that they can’t focus on risk management without taking time and resources away from good customer service. However, the right approach to risk management will count customer satisfaction as […]
Audits are a critical part of maintaining ISO 9001 certification for your quality management system (QMS). Sometimes, audits conducted by external groups are beneficial to getting objective information about your business, but internal audits also play a role. When it comes to internal ISO 9001 audits, there are two types to consider: horizontal and vertical. […]
Would you like to know where your organization stands with regard to conformity to the ISO 9001 requirements? Simply complete this short form to gain access to download this valuable tool that will provide insight as to whether or not your Quality Management System (QMS) conforms to ISO 9001. Even if you do not think you have a QMS or know what a QMS is, this QMS Assessment will at least provide you with some insight with what you have in comparison to what the ISO standard requires.