What Is the ISO 9001 Standard?

What is ISO Compliance

The ISO 9001 Standard is an international standard for creating a quality management system (QMS) that was created, perfected, and published by the International Standards Organization (ISO).   Who Should Use ISO 9001? ISO 9001 can be used by any organization, regardless of size or industry. More than one million organizations from more than 160 countries […]

The Relationship Between Quality Management and Customer Satisfaction

There is a proven and studied relationship between quality management and customer satisfaction. Without quality management systems in place, a customer is not guaranteed to get exceptional service or an exceptional product, and there is also no guarantee of consistency and equity throughout the customer experience.  Increased Product Quality A well-defined quality management system (QMS) […]

Spotlight on Our Annual Maintenance Support Program

Implementing your company’s QMS is just the first step in ensuring that you meet all of the requirements set out by the Standard. It is also crucial to perform maintenance of the system to ensure it’s working as needed and nothing is falling through the cracks. Without this vigilance, you are at risk of losing […]

Trident QMS at KushCon 2022

This weekend, in Tampa, FL, Trident QMS is attending a tradeshow for an industry that is underutilizing ISO 9001. KushCon is a hemp, CBD, and wellness business expo with up to 300 exhibitors and more than 7,500 attendees. Many of the exhibitors and attendees are familiar with Good Manufacturing Practice (GMP) but a lot of […]

Increasing Employee Buy-In to Your Quality Management System

7 Ways to Motivate your Employees

Engaged employees are productive employees, but it’s not always easy to get everyone onboard quickly with a new quality management system. If you’re having trouble with employee engagement, take a look at these simple tips for increasing employee buy-in to your quality management system.   Define Targets and Goals   Your employees will have a […]

Answering Common Questions About AS9100 Standards

Elements of a Quality Management System

AS9100 standards are complete with the release of the final standards document in the trio, the AS9104. The AS9104 standard is made up of three standards: AS9104-1, AS9104-2, and AS9104-3. This newest addition, combined with the previous AS9100:2009 and AS9101:2009, comprise the complete international quality management system standards for the aerospace industry. Here are answers […]

Understanding the ISO 9001 Gap Analysis Process

What is the 2015 Revision Standard

As you prepare for ISO 9001 implementation, a gap analysis is a good starting point to help you understand where your business is ready to meet the requirements of this quality management system (QMS) and where you have deficiencies, or “gaps,” in your processes. Though a gap analysis can be a challenging undertaking, especially when […]