Small businesses are not exempt from the demands of customers. Regardless of the size of your company, customers expect high-quality service and products, and if your business can’t deliver these things, then another company will. One of the best ways to ensure you’re meeting the needs of your customers is to implement a quality management […]
Category Archives: General Audit Topics
What Are the Differences Between Horizontal and Vertical ISO 9001 Audits?
Audits are a critical part of maintaining ISO 9001 certification for your quality management system (QMS). Sometimes, audits conducted by external groups are beneficial to getting objective information about your business, but internal audits also play a role. When it comes to internal ISO 9001 audits, there are two types to consider: horizontal and vertical. […]
What Are the Next Steps Following QMS Implementation?
QMS—or quality management systems—can help organizations of all sizes meet internationally recognized standards and achieve ISO 9001 certification. Trident Quality Management Solutions specializes in helping organizations identify problems in their internal processes and implement QMS to correct those problems. But what happens after QMS implementation is complete? Continue reading for a brief overview of the […]
Risk-Based Thinking in the Context of ISO Standards
Risk is inherent in any activity—it’s simply a part of doing business. That’s why the most recent version of the ISO 9001 standard has included risk assessment throughout each section. Whereas risk was formerly considered almost exclusively in its own clause titled “Preventive Action” (refer to ISO 9001:2008, Clause 8.5.3), it is now engrained throughout […]
What is the 2015 Revision Standard?
We’ve talked about ISO and what it does. But you’ve probably seen “ISO 9001:2015” and wondered what that was all about. You’ve asked yourself, “Hmm, what is the ‘2015’ all about? What is the 2015 revision standard everyone keeps talking about? And what does it have to do with me?” Well here are the answers […]
How to Prove to the Auditor that your Processes are Carried Out
Once you have crossed the T’s and dotted the I’s prior to your inspection, there are still some things you have to make sure you do: You have to know how to prove to the auditor that your processes are carried out. You can do this along the way as part of your daily, routine […]
Top 5 Audit Questions in 2017
Having an internal audit can be daunting but also a good way to evaluate your processes. Here are some of the top audit questions in 2017 that will be considered. Top Audit Questions in 2017 1. How do you contribute to your organization’s goals? Employees must understand their roles and how they contribute to the […]