5 Tips on How to Determine Customer Satisfaction

Tips on How to Determine Customer Satisfaction

One of the most important factors in a business’s success is to ensure that consumers are satisfied. Yesterday’s customers or clients should look back at their experiences fondly. Today’s customers or clients should walk away with a smile. And they don’t know it yet, but tomorrow’s consumers won’t hesitate to come to you because they […]

The Process ISO Uses to Develop Standards

Process iSO Uses to Develop Standards

The process ISO uses to develop standards is detailed, involved, complex and lengthy – and that’s a good thing. ISO standards aim to ensure that similar businesses throughout the world follow the same rules, so it’s understandable that it’s a long and difficult process. Luckily, as you are trying to obtain your ISO 9001:2015 certification, […]

How to Select a Registrar

How to Select a Registrar

You understand the importance of an ISO certification. Having it informs others that your company meets the requirements of an internationally recognized standard. More specifically, an independent, third-party, certification body (i.e., registrar) confirms that your organization’s quality management system (QMS) meets the requirements of the relevant standard. And you get that. Now, however, the question is […]

6 of the Best Public Relations Practices for your Business

Best Public Relations Practices for your Business

We know you’re proud that you received your ISO 9001:2015 certification. And we were happy to help you! Now, the next step is to share your good news with others. That’s one of the greatest benefits of obtaining that certification, after all; the best public relations practices for your business involve letting others know how […]

7 Ways to Motivate your Employees

7 Ways to Motivate your Employees

It’s hard to get employees to put in their best efforts every day. Some of their job requirements can be redundant, so they need something to look forward to other than the same old same old. So switch things up a little bit! Eventually, ways to motivate your employees will become natural to you – […]

Why You Need Consulting Support for ISO 9001

Why you Need Consulting Support for ISO 9001

You’ve come a long way in your life to be in the position that you’re in. You’ve educated yourself, worked hard, and used your talents to benefit your business. You feel like you can tackle whatever challenges come your way. Good for you! That’s a great attitude. But everyone needs help sometimes, especially when it […]

What ISO 9001:2015 Certification Means for your Company

What ISO 9001:2015 Certification Means for your Company

You know you have excellent employees at your business. Your customer service is top-notch, and your clientele is growing. And there’s a reason for that: Your company is outstanding, and you know it. Now it’s time to share that knowledge with the world. And that’s what ISO 9001:2015 certification means for your company. It gives […]

What ISO Certification Means and What it Does Not

What ISO Certification Means and What it Does Not

We’ve gone over the meaning of ISO and what it means to be ISO compliant. But those of you not familiar with these concepts might now want to know more about certification and its importance. Here’s a little information about what ISO certification means and what it does not. What ISO Certification Means and What […]

What is ISO Compliance?

What is ISO Compliance

Have you heard that a business is “ISO compliant” and wondered, “Hmmm. What does that mean? What is ISO compliance?” Here’s a way to look at it. … What is ISO Compliance? Let’s say you just opened up a new restaurant, and you know the inspector from the health department is coming by next week. […]